AJ’s On The Way
Experienced Professionals You Can Depend On
We’re honored you chose AJ Danboise to assist you with your home repair project. We want to make sure you feel completely comfortable with the entire process of having a technician out to your home, from the initial service call to the final repair.
Below is some helpful information about what you can expect along the way when you choose AJ Danboise!
Your Customer Liaison
You’ve been assigned a Customer Liaison whose sole job is to keep you up-to-date throughout the entire process of your service request. You can expect update calls (or text or emails if you prefer) throughout the day of your service request so you know exactly when to expect a technician to arrive at your home. They’re also there to assist you with any changes you might need to make regarding your appointment.
No Need to Stay Home
At AJ Danboise, we know how busy life is for all of us, and we know how frustrating it is to be tied to home waiting for a repair person. As long as we have your cell phone number, there’s no need to stay home! Just let our Customer Liaison team know how much time you need to meet us, and we’ll be sure to give you enough time to get back home!
We believe our technicians are the best around, and we’re excited for the opportunity to prove it. In addition to being technically skilled, our technicians are specifically trained to provide an exceptional customer service experience.
You’ll have confidence that your repair was completed professionally while also enjoying a respectful, helpful experience with one of our skilled technicians in your home.
When our technicians arrive at your home, one of the first things they’ll do is inspect the issue and determine what may be causing the problem. We encourage you to stay involved during this process so our technicians can ask questions and you can share any concerns you may have.
From there, our technicians will provide a thorough evaluation of your system to identify any major issues that could cost you additional time, money, or frustration in the future.
Once you and your AJ Danboise technician have reviewed the issue, we’ll explain the available repair or replacement options. Whenever possible, we provide multiple solutions so you can choose what works best for your home and family. We will never begin repairs without your written approval.
Simple repairs can often be completed the same day. More complex repairs or installations may require additional tools, equipment, or parts, but we’ll begin the process promptly and complete the work according to your specifications.
No matter why you call us, our entire team strives to provide a five-star experience. Please let us know if there is anything we can do to make your experience even better.
Our standard fees for having a technician visit your home are listed below. All diagnostic fees are waived when you move forward with a repair.
- HVAC Repair: $95.00 flat fee
- HVAC Equipment Installation: Free estimate
- Electrical Repair or Installation: $95.00 flat fee
- Plumbing Repair or Installation: $65.00 flat fee
Below is a list of equipment and service situations we do not currently support. If your request includes one of these items, please contact us so we can help connect you with a company that may be able to assist you.
- Oil furnaces
- Whole-house fans
- Mobile home plumbing, HVAC, or electrical repairs and installations
- Landlord and tenant arrangements
Home Safety & Maintenance Plan
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